President Shavkat Mirziyoyev has reviewed a presentation on measures to reduce bureaucracy in the provision of public services, according to the presidential press service.
The presentation noted that state bodies currently have 5,650 functions, over 42,000 mandatory requirements regulating business, and 1,041 public services. The president stated that such a large number of functions and requirements can make the system inefficient, expensive, and sometimes unfair. Therefore, deregulation, digitalization, and simplification are the only correct path.
To transform Uzbekistan into a “territory free from excessive bureaucracy” by 2030, a program “Eliminating Bureaucracy – 2030” has been launched in cooperation with the United Arab Emirates. A separate project office has been established under the Agency for Strategic Development and Reforms. The program aims to reduce state functions by 30%, optimize business requirements to 20%, and increase the share of electronic public services to over 90%.
The presentation discussed proposals to radically improve public services based on the “service state” model, focusing on fast, transparent, and convenient service delivery without unnecessary documents. Specifically, it was proposed to introduce a “zero bureaucracy” principle for 783 public services. This would transfer 550 types of services to electronic format and reduce service stages by half. 80 types of services would be converted to proactive and composite forms. As a result, the population would save up to 35 billion soums annually on transport costs.
The delivery time for another 80 services would be reduced by 2-3 times, with the average time dropping from 13 to 6 days. 10 services would be fully automated. Due to reduced fees for 25 services, up to 851 billion soums per year would remain at the disposal of the population. Additionally, 10 services would be transferred to the private sector, and 15 types of information and documents would be digitized. This would eliminate the practice of re-requesting such data for over 270 services.
Special attention was paid to revising mandatory requirements. For example, about 20 documents regulating market activities contain over 500 scattered requirements. It was noted that systematizing them could optimize over 30% of requirements. The possibility of generating a sanitary compliance certificate and a list of employees undergoing examination through an electronic system was also demonstrated. This would save 1 billion soums in budget funds per year and redirect 24,000 working hours of employees to practical activities.
According to calculations, reducing the administrative burden would bring a direct economic effect of $1.5 billion per year. Improving regulatory quality would help attract an additional $800 million in foreign investment. Simplifying processes between the state and business would increase labor productivity by $750 million per year. Overall, bureaucracy reduction measures could boost the economy by an additional $13 billion in 2026-2030.
The presentation proposed introducing a system for maintaining registers of state functions, mandatory requirements, and public services via the unified platform reestr.gov.uz, evaluating agency activities based on a “Bureaucracy radar,” analyzing with artificial intelligence, and calculating entrepreneur costs through a “Business calculator.”
The president emphasized that public services are directly linked to human dignity, a favorable environment for entrepreneurs, and the efficiency of state governance. He noted the need for each ministry and agency to review their functions, cancel excessive requirements and documents, and accelerate the digitalization of services. Officials were instructed to submit a draft decision on eliminating bureaucracy, defining specific plans for digitalization, simplification of public services, and increasing the private sector share for each ministry and agency. Instructions were also given to promote best practices and consistently implement the “zero bureaucracy” principle in all agencies.
Source: www.gazeta.uz