The passenger transport market in the capital has drawn strict attention from the anti-monopoly authority following technical disruptions across major ride-hailing aggregators. The Competition Development and Consumer Protection Committee has initiated a comprehensive review to investigate the validity of skyrocketing fares during peak hours and check for potential violations of competition laws.

The intervention was prompted by a wave of public complaints regarding unjustified price spikes, alongside severe grievances from drivers concerning delayed payouts, arbitrary account blocks, and discrepancies in bonus calculations. These issues have highlighted vulnerabilities in the operational framework of digital platforms operating within the country. *

Regulatory officials have explicitly instructed aggregators to revise their algorithmic pricing models to prevent artificial rate inflation. Furthermore, the companies have been mandated to restore 24/7 technical support functionality for both commuters and drivers, ensuring that service transparency and consumer rights remain fully protected.

While industry representatives previously attributed the system outages to purported cyberattacks on foreign data centers, local authorities maintain that technological vulnerabilities cannot excuse unfair market practices. The committee has warned that stringent legal measures will be enforced should the ongoing investigation uncover any systematic non-compliance.

Source: podrobno.uz