Residents across several major districts of Tashkent, including Mirabad, Yakkasaray, Shaykhontohur, Chilanzar, and Yunusabad, have raised serious concerns after detecting an unusual and sharp chemical odor coming from their hot water taps. Such recurring utility issues highlight ongoing infrastructure vulnerabilities within the urban sector.

Veolia Energy Tashkent officially acknowledged the influx of complaints flooding both its direct customer support lines and various social media channels. In response to the public outcry, specialists from an accredited laboratory were swiftly dispatched to residential buildings and supply sources to collect water samples.

The gathered samples are slated to undergo rigorous testing for chemical and bacteriological safety, alongside comprehensive organoleptic evaluations, including odor analysis. Company representatives stated that the findings of these laboratory tests will be made public as soon as the analytical procedures are completed.

In an apparent effort to clarify operational boundaries, Veolia emphasized that its responsibility is strictly limited to the transportation and distribution of thermal energy up to the basement levels of residential complexes. The network water itself is supplied directly from the Tashkent Thermal Power Plant (TPP). Detailed reports regarding the anomalies have already been forwarded to the TPP management and technical divisions.

Both entities are purportedly working together to normalize technological processes at the power plant and carry out necessary flushing of the main pipelines. While the company claims to monitor the situation closely and has issued apologies for the disruptions, the incident underscores lingering challenges in maintaining reliable public utility standards.

Source: podrobno.uz