The Tashkent Road Traffic Management Center has introduced a specialized Telegram bot designed to allow capital residents to report defects and critical issues within the city's road infrastructure. Through the official digital platform @codd_tashkent_bot, citizens can now submit structured complaints regarding problematic sidewalks, uncompleted excavation sites, and damaged roadway surfaces that pose ongoing risks to public safety.
Key Takeaways: Residents can now report blocked sidewalks, dangerous road excavations without warning signs, and potholes via @codd_tashkent_bot. Submissions require a precise location pin, a brief description, two photos, and a valid phone number. All incoming reports will be reviewed by Center specialists and forwarded to responsible entities.
The establishment of this reporting tool comes amid widespread public frustration over chronic delays in utility repair work and deteriorating urban pavements across the capital. Local infrastructure has frequently faced criticism for poorly managed construction zones that lack basic safety barriers and proper restoration. The digital initiative is allegedly intended to streamline oversight, though public skepticism remains regarding whether municipal agencies will enforce timely accountability.
To file a complaint, users must access the Telegram bot, select the 'Send a complaint' section, and choose the 'Earthworks and road repairs' category. The submission process mandates specifying the exact geographic coordinates of the problem, providing a concise narrative description, uploading two evidentiary photographs, and supplying a contact telephone number for verification purposes.
Specialists from the Road Traffic Management Center will thoroughly evaluate the incoming reports, routing the data to relevant municipal departments or contractors when necessary to enforce corrective actions. Future developments will depend heavily on whether the involved agencies actually resolve the reported defects or if the bot merely serves as a superficial reporting mechanism.
Source: uznews.uz