A BYD Seal 6 car, purchased on February 27 from the BYD Megawatt dealership in Tashkent, Uzbekistan, has broken down three times within 10 days of acquisition. According to the owner, Zuhra Tojiyeva, the vehicle first malfunctioned on March 2, then again after 3-4 days, and a third time on March 8 while she was driving to the mountains. During the last incident, a message appeared on the screen stating, "Exit the car within 1 minute, blocking will occur."

Tojiyeva has requested a replacement from the dealership, but the service center has refused, offering only repairs and citing that necessary parts are on order from China. The car has been held at the service center since March 10, jeopardizing her ability to obtain license plates (required within 10 days) and start loan payments (scheduled from April 1). She complains of significant losses, including lost work time, transportation issues when her children were sick, and additional costs for a tow truck (nearly 1 million soums).

The dealership manager, Nodir Tuliyev, who sold the car to Tojiyeva, told Kun.uz that negotiations are underway to replace the vehicle and resolve issues with the bank. He emphasized that no defects were found during the test drive and that Tojiyeva chose the model herself. However, he stated that compensation for damages is a matter for the legal department, and he cannot provide clear details on this front.

The BYD Seal 6 is a hybrid sedan (gasoline + electric) produced by the Chinese company BYD, known for its fuel efficiency. The model was launched in the Uzbek market in October 2025 and is sold in only one configuration at a price of 364.4 million soums. This incident highlights ongoing concerns about the quality control of new car models in Uzbekistan and the challenges consumers face in asserting their rights, raising questions about dealership accountability and after-sales service standards.

Source: monitor.kun.uz