The Competition Committee of Uzbekistan has reported a sharp increase in complaints related to the construction sector. According to the committee, 1,706 complaints about violations in this area were received in 2025, and in the first quarter of 2026 alone, the number reached nearly a thousand.

“On one hand, this indicates the openness of the committee's activities, direct dialogue with the population and entrepreneurs, and growing trust in the system; on the other hand, it shows that legislative requirements are not being fully complied with in some areas,” the committee noted.

In particular, there has been a recent increase in complaints about non-fulfillment of contract terms, delays in construction deadlines, and collection of advance payments for housing without obtaining the necessary permits.

According to the committee, citizens most often complain about poor quality of construction work, charging for services not rendered, non-compliance with contract terms, failure to deliver housing on time, use of materials that do not meet technical requirements, and failure to implement projects promised in advertisements.

In this regard, the Competition Committee recommended that citizens carefully study the terms of the contract when purchasing housing on a share basis or buying apartments in newly built multi-story buildings. In particular, attention should be paid to the rights and obligations of the builder and buyer, construction and commissioning deadlines, as well as liability measures for violations of deadlines.

The committee reminded that, in accordance with Presidential Decree No. PP-4732, the right to attract funds from the population or organizations for shared construction of apartment buildings is granted only to construction companies registered as legal entities and included in a special electronic register.

Also, according to Presidential Decree No. PF-246, in order to ensure transparency of settlements between buyer and seller and protect the rights and interests of the parties, payments must be made through escrow accounts, including through bank counters or non-cash payments.

The Competition Committee also warned construction enterprises, reminding that under the Law “On Protection of Consumer Rights,” consumers have the right to demand quality goods and services, as well as full compensation for material and moral damage.

The committee called on all construction enterprises to conclude contracts with citizens in accordance with legislative requirements, set clear and reasonable deadlines based on the ability to complete construction, and not to restrict the legal rights of consumers. It was emphasized that appropriate measures would be taken in case of violation of legislative requirements.

Source: www.gazeta.uz